Meet Our Management Team
Sheryl Valente has worked in the medical administration field for more than two decades. With years of past experience working at Rochester Regional Health, Lattimore Community Surgicenter, and University of Rochester Strong Memorial Hospital, Sheryl is now the Managing Director at VSES. Sheryl received her BA in Psychology at SUNY Geneseo and completed her Master of Health Care Administration at SUNY Brockport.
Andrea Battaglia is the current Hospital Manager at Veterinary Specialists and Emergency Services, and has been working with animals since 1988. Some of her extensive experience includes serving as a Veterinary Technician, a Supervisor, a CE Coordinator and an Operations Director. Andrea has been published multiple times, but her largest published achievement is the publication of her book, Small Animal Emergency and Critical Care: A Manual for the Veterinary Technician.
Charlie Duffy grew up in Baldwinsville NY and moved to Rochester in 2011. While he has been employed in an animal-related field for the last 8 years, he has been VSES's Training Administrator since 2016 and enjoys being able to support a team that is so dedicated to the highest level of patient care.
Charlie enjoys camping, hiking, and doing agility with his Pit Bull Yukon. He also has a cat named Hedwig and five Silver Sebright Chickens named: Homer, Huron, Myrtle, Florence, and Bernice. Charlie also fosters dogs for several local rescues.
Kadie was born and raised in Tully, NY. She has been working full time with MVA since 2013 and holds the title of Emergency Supervisor. Since the age of 14, she has been working in animal-related fields. Being raised on a Dairy Farm, caring for animals has been second nature for Kadie. She loves the challenges that the emergency setting presents. Every day is different and the variety of cases never gets old for her. The feeling of success after watching a critical surgical case get to go home is one of the most rewarding parts for her.
Growing up around animals on top of being an animal lover, Kadie naturally grew up to have several pets of her own! Kadie, along with her husband, have four cats named Murphy, Rango, Krueger, and Maggot, a dog named Gambit (Aussie mix), a guinea pig named Newt (Teddy bear mix), a rabbit named Athena, two Russian tortoises named Ivan and Anya, a leopard gecko named Zilla, two dumpy tree frogs named Dudley and Dolores, a bearded dragon named Sprocket, and numerous fish in her 90, (2) 75, 20, and 5 gallon tanks.
When she’s not training, feeding, playing, or cleaning up after her pets, she likes to hike, read, work on sewing projects, and tutor at Medaille College’s Vet Tech program.
Erin Watson was born and raised in Columbus, Ohio, lived in California for eight years, and moved to the Rochester area to be closer to her family. While in California, she worked as an RVT but she is now a LVT Supervisor and has been in working in the animal-related field since 2009.
Erin enjoys helping animals have a great quality of life. It particularly amazes her how her patients normally understand that she is there to take care of them and that they show gratitude in sweet ways such as a kiss or head bump.
She has a dog named Bugsy (Boston Terrier/Pug) and two cats named Zeddicus (Domestic Shorthair tuxedo) and Toad (Domestic Shorthair white/gray tabby). For fun, Erin enjoys helping her husband teach kickboxing in Geneva. She also likes gardening, reading, and going for hikes with her husband, son and Bugsy.
Evelyn Schug, LVT
Evelyn Schug has been working in the animal care industry for over 10 years. A full time member of our staff since 2004, she is a licensed veterinary technician and is fond of the fast-paced environment at VSES. She enjoys meeting pets and their owners and is proud to be able to make a difference in their lives.
Evelyn's four-legged companions include Boadi, a female Staffordshire Terrier mix, and Mouse, a female Corgi mix. When she is not helping to care for animals at VSES, Evelyn enjoys gardening, listening to music, spending time with her dogs and traveling as much as she can.
Client Service Representative Supervisor
Kathleen has been a Client Service Representative (CSR) Supervisor for VSES since September 2016. Born and raised in Webster, NY, she stayed in the Rochester area to pursue a bachelor’s degree in geography from SUNY Geneseo and is currently studying to become a Licensed Veterinary Technician. As a CSR Supervisor, Kathleen is “happy to be there for clients when they are most in need. I’ve been to VSES as a client before and was so grateful to the team. I’m glad to give back!”
Kathleen currently lives in Fairport with her fiancée, Drew, and her many pets. Her “little menagerie” consists of her four cats: Riza, General Iroh, Jackson and Lilith, three snakes: Aerith, The Iron Sheik and Rassius Ohno, a leopard gecko named Carmella and two fish tanks. When outside of work, Kathleen enjoys reading, travelling, watching wrestling, going to concerts, playing video games and working on her fish tanks.
Samuel D. Estes, LVT
Medical Staff Supervisor
Having grown up on a farm, LVT Team Leader Samuel D. Estes has spent his entire life caring for animals. He joined Veterinary Specialists & Emergency Service in May of 2008 and since that time has been an invaluable member of our emergency and critical care team. “I enjoy working for the emergency service I like the one-on-one care I can provide critical patients and knowing I am doing all I can to make the patient healthy again,” he says.
In addition to his many years of experience, Samuel has an Associate of Applied Science in Veterinary Technology from Alfred State College. He also has a menagerie of pets that includes two cats named Gizmo and Fluffy, Bearded Dragon named Norburt, and two Texas Longhorn Ox named Rob and Rie. Samuel’s interests include playing soccer, running, working on his model train layout and working outside on his family’s farm.
Christine West, LVT
Medical Staff Supervisor
Born in Warsaw, New York, and raised in Pavilion, New York, Christine joined Monroe Veterinary Associates in September 2008, but she has been in the animal-care field since 2006.
Christine has an Associate of Applied Science degree in Veterinary Technology and a Bachelor of Business Administration in Technology Management. When it comes to her job, she thrives knowing the high standard of care she and her colleagues provide pets. She also loves working with great people every day.
Christine shares her home with Neville, a Golden Retriever, and two cats, Freckles and Abby. When not at work, Christine spends time gardening, baking, cake decorating, camping and playing cards, board games, softball and kickball.
Rachael Vergari, LVT
Emergency LVT Supervisor
Rachael was born in Rochester and grew up in the Hamlin/Brockport area. She received her Veterinary Technician Certification in 2002 and has been working for MVA since 2014. Rachael also has a Bachelors degree in Management from St. John Fisher.
Rachael has always enjoyed working with animals and embraces the fast pace and ever changing atmosphere of emergency medicine. Rachael has a Standardbred (Dublin), a goat (Libby), a mix bred canine (Angus) and a three legged domestic short-haired (Eileen). Outside of work, Rachael spends most of her time as a taxi for her teenage daughters. When she’s not busy driving around her children, you can find her relaxing in her barn with her husband, Jason.